The Future of Intelligent Hospitality

navi Luxe
The voice of Intelligent Hospitality
Built by neuwork, navi transforms guest interactions into intelligent, human-like conversations - blending warmth, precision, and context - awareness into every moment
The Future of Intelligent Hospitality

navi Luxe
The voice of Intelligent Hospitality
Built by neuwork, navi transforms guest interactions into intelligent, human-like conversations - blending warmth, precision, and context - awareness into every moment
The Future of Intelligent Hospitality

navi Luxe
The voice of Intelligent Hospitality
Built by neuwork, navi transforms guest interactions into intelligent, human-like conversations - blending warmth, precision, and context - awareness into every moment
Where Intelligence Meets Experience
navi is not another chatbot - it’s a contextual, multilingual, and action-oriented concierge
Real-time reservations & table bookings via PMS / restaurant engines
Room service requests routed automatically through Micros / POS
Housekeeping & maintenance coordination via BMS or task systems
Event & spa scheduling with instant confirmations
Feedback collection & escalation directly into CRM
It understands intent, executes tasks, and collaborates with your hotel’s existing systems

A single voice that unifies guest experience, operations, and intelligence
Where Intelligence Meets Experience
navi is not another chatbot - it’s a contextual, multilingual, and action-oriented concierge
Real-time reservations & table bookings via PMS / restaurant engines
Room service requests routed automatically through Micros / POS
Housekeeping & maintenance coordination via BMS or task systems
Event & spa scheduling with instant confirmations
Feedback collection & escalation directly into CRM
It understands intent, executes tasks, and collaborates with your hotel’s existing systems

A single voice that unifies guest experience, operations, and intelligence
Where Intelligence Meets Experience
navi is not another chatbot - it’s a contextual, multilingual, and action-oriented concierge
Real-time reservations & table bookings via PMS / restaurant engines
Room service requests routed automatically through Micros / POS
Housekeeping & maintenance coordination via BMS or task systems
Event & spa scheduling with instant confirmations
Feedback collection & escalation directly into CRM
It understands intent, executes tasks, and collaborates with your hotel’s existing systems

A single voice that unifies guest experience, operations, and intelligence
How navi
Works

Each interaction becomes a data-driven action - whether it’s placing an order, requesting housekeeping, or confirming a late checkout
Built to Integrate. Designed to Delight
navi connects effortlessly with your existing systems - no overhaul needed
Key Integrations
Property Management Systems (PMS)
Oracle Opera, Cloudbeds, Seven Rooms, etc.
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
How nAvI Works

Each interaction becomes a data-driven action - whether it’s placing an order, requesting housekeeping, or confirming a late checkout
Built to Integrate. Designed to Delight
navi connects effortlessly with your existing systems - no overhaul needed
Key Integrations
Property Management Systems (PMS)
Oracle Opera, Cloudbeds, Seven Rooms, etc.
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
How nAvI Works

Each interaction becomes a data-driven action - whether it’s placing an order, requesting housekeeping, or confirming a late checkout
Built to Integrate. Designed to Delight
navi connects effortlessly with your existing systems - no overhaul needed
Key Integrations
Property Management Systems (PMS)
Oracle Opera, Cloudbeds, Seven Rooms, etc.
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
Agentic Intelligence in Action

navi listens, reasons, and acts - not just responds
Examples
Guest
Can you book me a table for two at the Skyline Lounge at 8 PM tonight?
navi
It checks availability in Seven Rooms
Sends confirmation via WhatsApp or SMS
Logs it in PMS
Confirms
instantly
Transforming Hospitality with neuwork
Elevate Every Interaction
Voice-first, humanized experience
24x7 concierge availability
Integrated guest insights across systems
Reduced workload for front-office teams
Consistent brand tone across voice and chat
Agentic Intelligence
in Action

navi listens, reasons, and acts - not just responds
Examples
Guest
Can you book me a table for two at the Skyline Lounge at 8 PM tonight?
navi
It checks availability in Seven Rooms
Sends confirmation via WhatsApp or SMS
Logs it in PMS
Confirms
instantly
Transforming Hospitality with neuwork
Elevate Every Interaction
Voice-first, humanized experience
24x7 concierge availability
Integrated guest insights across systems
Reduced workload for front-office teams
Consistent brand tone across voice and chat
Agentic Intelligence in Action

navi listens, reasons, and acts - not just responds
Examples
Guest
Can you book me a table for two at the Skyline Lounge at 8 PM tonight?
navi
It checks availability in Seven Rooms
Sends confirmation via WhatsApp or SMS
Logs it in PMS
Confirms
instantly
Transforming Hospitality with neuwork
Elevate Every Interaction
Voice-first, humanized experience
24x7 concierge availability
Integrated guest insights across systems
Reduced workload for front-office teams
Consistent brand tone across voice and chat
Hospitality Use Cases

Guest Concierge
Bookings, check-ins, transfers, upgrades
Dining Concierge
Restaurant reservations, menu recommendations
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
Hospitality Use Cases

Guest Concierge
Bookings, check-ins, transfers, upgrades
Dining Concierge
Restaurant reservations, menu recommendations
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
Hospitality Use Cases

Guest Concierge
Bookings, check-ins, transfers, upgrades
Dining Concierge
Restaurant reservations, menu recommendations
Customer Relationship Management (CRM)
Salesforce, HubSpot, Zoho
Marketing & Feedback
WhatsApp Business, Email APIs, Voice IVRs
Building Management Systems (BMS)
Honeywell, Schneider
Why Hotels Choose navi
Hospitality reimagined. Powered by neuwork. Delivered by navi
Easy to deploy and train
Secure and compliant (data stays within your environment)
Integrates with your existing tech stack
Scalable across single or multi-property setups
Custom voice options

Why Hotels Choose navi
Hospitality reimagined. Powered by neuwork. Delivered by navi
Easy to deploy and train
Secure and compliant (data stays within your environment)
Integrates with your existing tech stack
Scalable across single or multi-property setups
Custom voice options

Why Hotels Choose navi
Hospitality reimagined. Powered by neuwork. Delivered by navi
Easy to deploy and train
Secure and compliant (data stays within your environment)
Integrates with your existing tech stack
Scalable across single or multi-property setups
Custom voice options

Industry-ready AI. Custom-built, scalable, and always learning
From pilots to enterprise-wide rollouts, we build AI that grows with you and keeps getting smarter.
Industry-ready AI. Custom-built, scalable, and always learning
From pilots to enterprise-wide rollouts, we build AI that grows with you and keeps getting smarter.
Industry-ready AI. Custom-built, scalable, and always learning
From pilots to enterprise-wide rollouts, we build AI that grows with you and keeps getting smarter.